Frequently Asked Questions
Answers to common questions from businesses evaluating Starry Express Logistics.
What areas do you serve?
Starry Express Logistics provides transportation support throughout Florida, with a focus on South Florida and service extending to major commercial, aviation, healthcare, port, and distribution markets statewide.
What industries do you support?
We support commercial businesses, retailers, distribution and fulfillment centers, healthcare and life sciences organizations, aviation and aerospace operations, and marine and port-related businesses.
What types of vehicles do you operate?
Our primary transportation capabilities are high-roof Sprinter cargo vans, suitable for a range of B2B, time-sensitive, and specialized shipments. Additional vehicle capacity can be coordinated when shipment size and requirements dictate.
How do I request a quote?
Submit the transportation request form on our homepage with your pickup, delivery, and service details. Our dispatch team will review your request and respond with a quote or next steps.
Do you offer AOG transportation support?
Yes. We provide AOG transportation support during normal operating hours. After-hours and emergency transportation is available upon request, based on availability and shipment requirements.
How do you handle healthcare shipments?
Healthcare and medical-related shipments are handled using secure handling protocols and chain-of-custody procedures, with HIPAA- and Bloodborne Pathogens (BBP)-trained personnel available for applicable shipments.
Can you transport temperature-sensitive shipments?
Yes. We provide temperature-sensitive shipment handling using insulated coolers appropriate to the shipment requirements.
What chain-of-custody procedures do you use?
We document handoffs, capture electronic proof of delivery, and provide shipment visibility through GPS tracking, supporting accountability from pickup through delivery.
What are your operating hours?
Monday–Saturday · 6:00 AM–6:00 PM. After-hours and emergency transportation available upon request.